Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Havercroft | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Havercroft is a GPhC-registered online pharmacy weight loss clinic serving patients in Havercroft, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are the data controller responsible for your personal information. As a registered pharmacy, we are legally and ethically obligated to maintain the highest standards of confidentiality and data security. Our GPhC registration number is 9012511.

2. Data We Collect

When you use our services, we may collect the following types of personal information:

Identity data: Full name, date of birth, gender
Contact data: Email address, phone number, delivery address
Health data: Medical history, current medications, weight, BMI, consultation responses, and any information relevant to your weight loss treatment
Transaction data: Payment details and order history
Technical data: IP address, browser type, and website usage information

Health data is classified as special category data under UK GDPR and is handled with additional care and security measures.

3. How We Use Your Data

We collect and use your data for the following purposes:

To assess your suitability for weight loss treatment through our pharmacist-led consultation process
To dispense and deliver your approved medication, typically within 1 working day of pharmacist approval
To communicate with you about your treatment, orders, and any clinical concerns
To maintain accurate medical records as required by pharmacy law and regulatory obligations
To process payments securely
To comply with legal, regulatory, and safeguarding obligations

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and, for special category health data, the provision of healthcare and treatment under Article 9(2)(h) of the UK GDPR.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device. We use:

Essential cookies: Necessary for the website to function correctly
Analytics cookies: To help us understand visitor behaviour and improve our services
Functional cookies: To remember your preferences and settings

You can control cookie settings through your browser at any time. Disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data to third parties. We may share your information in the following limited circumstances:

Healthcare providers: With your GP or other medical professionals where clinically necessary or required for your safety
Delivery partners: Your name and address are shared with our courier service solely to fulfil your order
Payment processors: Secure third-party providers who process payments on our behalf
Regulatory bodies: Where disclosure is required by law, such as to the GPhC, NHS, or law enforcement agencies

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years from the date of your last consultation, in line with NHS and pharmacy regulatory guidelines. After this period, your data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal and health data against unauthorised access, loss, or disclosure. All data is stored securely, and access is restricted to authorised staff only.

8. Your Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access, correct, or request deletion of your information, as well as the right to restrict or object to certain types of processing. To exercise any of these rights, please contact us directly using the details below. You also have the right to raise concerns with the relevant supervisory authority if you believe your data has not been handled appropriately.

9. Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to exercise your rights, please contact us:

Pharmacy Weight Loss Havercroft
Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009

We aim to respond to all data-related enquiries within 48 hours.